Organizations and individuals start with the Criteria for Performance Excellence. Maintained and published by the Baldrige Performance Excellence Program,
with the assistnace of the United States Department of Commerce’s National Institute of Standards and Technology (NIST), the Criteria is available in three versions:
2. Health Care,
3. Business, Non-Profits, and Government,
The Criteria is revised every two years. During the transition year, Virginia SPQA uses the previous edition. The applicable versions of the Criteria for Virginia SPQA Programs in 2014 and 2015 are for purchase in hard or soft copies by clicking here.
Virginia SPQA publications of interest also include its Program Guides. Each is updated annually and can be downloaded on the right.
Virginia Forum for Excellence Presentations
The Virginia Forum for Excellence is held each year to promote organizational performance excellence and recognize Virginia SPQA participant organizations and individuals. Attendance is made up of Individuals interested in organizational performance excellence from all sectors and disciplines. The event features speakers and workshops covering a broad set of topics. Visit Virginia SPQA on Facebook for photos and more. Selected presentations from past workshops are available below.
Achieving Results Through Innovation | Sept 10-12, 2012
Creating a Culture of Engagement | Sept 7-8, 2011
The Upside of the Downturn | Sept 14-15, 2010
|Courage to Lead a Lean Journey||Leveraging Good to Best Practices|
|Effective Benchmarking-Industrial Tourist||Managing Competency Capability & Capacity|
|Employee Engagement||Move Towards Improving Organizational . . .|
|Knowledge Management System|
Published seasonally, Performance Counts contains news and notes of interest to the Virginia SPQA community. Content contributions are always appreciated; email firstname.lastname@example.org with content contributions and suggestions. Check out the current issue along with back issues available below.